Our Competence

We will support you professionally and technically with the introduction and extension of your CRM strategy as well as your software solution based on Microsoft Dynamics CRM. As expectations concerning CRM as well as customer specific requirements differ, an efficient approach is the key factor to a successful CRM implementation. The PRIM-Method helps us to prioritize your requirements and assess them according to your strategy. PRIM as your partner will accompany you through all phases including process analysis, implementation and development as well as coaching and launching of your Microsoft Dynamics CRM solution.

  • Process analysis and needs assessment within the scope of a workshop
  • Technical conception to specify your requirements
  • Installation and configuration of Dynamics CRM (including additional add-on components)
  • Software development of interfaces to other (ERP-) software systems for example SAP, Dynamics NAV etc.
  • Data cleansing and migration of other CRM Systems
  • Coaching of users and administrators
  • Project and user support after deployment of the solution or software

Depending on your IT strategy Microsoft Dynamics CRM can be obtained directly from us either on-premise or hosted or as a cloud service. Have we awakened your interest? Please Contact us!

  • Häfen und Güterverkehr Köln AG, in short HGK, was formed in 1992 as a result of the merger between Häfen Köln GmbH, Köln-Bonner Eisenbahnen AG and Köln-Frechen-Benzelrather Eisenbahn. Currently, the logistics company employs around 600 people [...]
    To the reference

  • ISS A/S (International Service System) was established in 1901 in Denmark. It has grown to become one of the world’s leading Facility Services company. ISS employs over 534.500 staff members in more than 50 countries [...]
    To the reference