Added Value

In order to extract sales information and derive appropriate measures from data and notes, a rigorous implementation of a CRM strategy is required. The necessary tool must be adapted/integrated to your sales, marketing and service processes and available to all relevant sales employees. Only if all employees and business units are involved in this process, can a customer history, necessary for a CRM strategy, be created and used!

An efficient tool support means:

  • Common understanding in Sales and Services
  • Optimizing your processes by establishing standards
  • Continuous improvement of data quality
  • Central Contact and Activity Management including History
  • Transparency in your Opportunities and increase in Sales
  • Well-grounded data acquisition for Opportunity and Risk Management
  • Perfect tool for Analysis
  • Access to sales information from any location, any time and on any device

With CRM and/or XRM Systems (Microsoft Dynamics CRM) all relevant information and processes are integrated in one solution.


  • Häfen und Güterverkehr Köln AG, in short HGK, was formed in 1992 as a result of the merger between Häfen Köln GmbH, Köln-Bonner Eisenbahnen AG and Köln-Frechen-Benzelrather Eisenbahn. Currently, the logistics company employs around 600 people [...]
    To the reference

  • ISS A/S (International Service System) was established in 1901 in Denmark. It has grown to become one of the world’s leading Facility Services company. ISS employs over 534.500 staff members in more than 50 countries [...]
    To the reference